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Agenda
Monday May 17th
5:30 – 8:30 pm Registration desk opens—Chihuly Foyer (Level 3)
Tuesday May 18th
Day 1 : New Telecoms Business Models & Technology Challenges
The focus of the first morning of this Service Provider VIP Summit is on new telecoms business models & technology challenges and has a G8 Summit style format. Service Providers, analysts together with a number of technology companies discuss the business issues and opportunities in today's market. It provides the opportunity for Service Providers to share their ideas and experiences and discuss potential co-operation between them.
The afternoon and following morning scheduled meeting sessions provide the opportunity for one-on-one meetings with Asia's key telecom players and market analysts.
7:30 – 8:30 am Breakfast - informal meetings and conference session briefings—Greenhouse Restaurant (Level 3)
8:30 – 8:40 am Opening welcome and conference introduction - Chihuly Room (Level 3)
8:40 – 9:00 am Opening Keynote Presentation by Mr Minsky Luo, Senior Vice President, of Strategic Planning and Corporate Development, Chunghwa Telecom
Mobile Internet and IT/telecom convergence

Chunghwa Telecom (CHT) Laboratories and Nokia Siemens Networks have launched a pioneering FDD-LTE trial in Taiwan to test LTE functionality and performance and to evaluate the natural evolution path for WCDMA. They are also interworking with Taiwanese companies, using this pilot service to help develop terminals and foster Taiwan's international competitiveness in future telecoms technology.
It's proof that CHT is a company that puts its money where its mouth is – and the man driving this spirit is Minsky Luo, Senior Vice President of Strategic Planning and Corporate Development. He is responsible for pursuing business growth opportunities by leveraging emerging technologies such as NGN, 3G/WiMAX/LTE/4G, ICT cloud integration, and digital convergence in the global market. He has also been appointed Chairman of Taiwan International Standard Electronics Ltd, a joint venture of Alcatel-Lucent and CHT. As a respected authority in emergent telecoms strategies, he also served as Adviser to the Taiwan Institute for Information and Industries, a quasi- government agency and think-tank for national ICT development and was its representative in Qatar, Bahrain, Saudi Arabia, and other GCC countries in the Middle East.
Mining his breadth of vision, his considerable technical expertise in these areas and the practical understanding of one who is already making it happen, Minsky Luo is keen to share his latest thoughts on mobile Internet and IT/telecom convergence issues – with a particular emphasis on the necessary infrastructure changes and evolution, together with an insider's view on the need for new business models to address the expected and maybe unforeseen opportunities that next generation mobile networks will provide.
Opening Keynote Presentation by Mr Minsky Luo, Senior Vice President, of Strategic Planning and Corporate Development, Chunghwa Telecom - presentation
Opening Keynote Presentation by Mr Minsky Luo, Senior Vice President, of Strategic Planning and Corporate Development, Chunghwa Telecom - transcript
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| Minsky Luo,Chunghwa Telecom |
9:00 – 9:20 am Keynote Interview & Audience Q&A - Minsky Luo interviewed on-stage by Manek Dubash, Editorial Director, NetEventsTV

Keynote Interview with Mr Minsky Luo, Senior Vice President, of Strategic Planning and Corporate Development, Chunghwa Telecom – transcript
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| Minsky Luo,Chunghwa Telecom |
9:20 – 9:50 am Presentation & Discussion on the Challenges of Providing Secure Managed Services to the Enterprise
Alex Smith, Analyst, Canalys
Stephen Hopkins, Head of Security Practice, Asia Pacific, BT Global Services
Followed by on-stage interview by Manek Dubash, Editorial Director, NetEventsTV

No service provider relishes the thought of becoming a dumb bandwidth supplier, while Internet companies deliver all the rich pickings to their clients. So how can they add value?
Security is always a major issue, especially for business customers, so the first step must be to win rock solid confidence in their services. Internet apps vendors may be quicker on the draw, but reputation and reliability are strong contenders for client loyalty.
Alex Smith outlines some of the key issues and challenges then we invite our panel to weigh up the pros and cons and suggest a best way forward.
Challenges of Providing Secure Managed Services to the Enterprise – Canalys presentation
Challenges of Providing Secure Managed Services to the Enterprise – BT presentation
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| Alex Smith, Canalys |
Alex Smith, Canalys - Stephen Hopkins, BT Global - Manek Dubash, NetEvents TV |
9:50 –10:20 am Conference Debate Session I-Maximising Revenues from New Cloud Services Business Models
Introduced and Chaired by: Bill Rojas, Telecom Director, IDC Asia Pacific

Picking up the baton from the first debate – if we can promise secure, reliable service provision, what services will we now offer?
We ask Bill Rojas to outline the latest thinking on Cloud-based services – what is really practicable, what meets real need, and where there's potential revenue. That gives us a clear enough picture to provide real meat for this debate on how service providers can maximise their revenue from what promises to be a real gold mine.
Panellists: Minsky Luo Ph.D., Senior Vice President of Strategic Planning and Corporate Development, Chunghwa Telecom; Jim Machi, Senior Vice President of Marketing, Dialogic Corporation; Sharat Sinha, Managing Director, Service Provider for Asia, Cisco; Angus Robertson, Director, Spirent Communications; Gerald Penaflor, Senior Director Enterprise Business, Brocade
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| Jim Machi, Dialogic |
Minsky Luo, Chunghwa, Gerald Penaflor, Brocade, Angus Robertson, Spirent, Sharat Sinha, Cisco,Bill Machi, Dialogic |
10:20 –10:40 am Coffee break - Chihuly Foyer
10:40 – 11:10 am Conference Debate Session II-Generating ARPU - Video to the Rescue
Introduced and Chaired by: Ian Keene, Vice President, Gartner
 
Recent research suggests that mobile video could stem declining ARPU, with extra benefits such as mobile advertising revenue and reduced subscriber churn by enabling applications that truly enhance the customer's experience. However, bandwidth constraints, monetization dilemmas and poor quality of experience are limiting the overall effectiveness of the technology.
While 4G networks and innovative advertising solutions may solve the first two issues, traditional video architectures may never deliver a truly infectious quality of viewing experience. Should we look to newer delivery systems specifically designed for the Internet? Or can we manage with new applications to enhance the experience over existing structures?
In this session, we'll address the ways that all participants in the video value chain can work together to ensure a high quality of experience. In particular, we'll talk about ensuring that measurable quality objectives can be created and leveraged to not only provide a more pleasurable fixed and mobile video viewing experience, but also a more profitable enterprise.
Paneliists: Jim Machi, Senior Vice President of Marketing, Dialogic Corporation; Ofer Shapiro, CEO and Co-Founder, Vidyo; Richard Norris, Practice Consultant, Wainhouse Research; Dylan Castagne, SVP for Client Services, i-POP
Conference Debate Session II - Generating ARPU - Video to the Rescue – presentation
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| Ian Keene, Gartner |
Ofer Shapiro, Vidyo, Richard Norris, Wainhouse, Eamonn Kearns, Dialogic, Dylan Castagne, i POP |
11:10 – 11:40 am Conference Debate Session III - Industry Update: LTE Trials Around the Globe
Introduced & chaired by: Jayesh Easwaramony, Director, ICT Consulting and Head of Telecoms Research, Frost & Sullivan
 
LTE is here at last, with TeliaSonera jumping the gun in 4Q09, and further launches due this year from Verizon Wireless, NTT DoCoMo and Net4Mobility. How significant are these pioneering services? They certainly boost the providers' innovation cred, but are they the utopian solution for omnipresent broadband connection that the hype promises? And could premature launches with insufficient pre-testing shatter that image oost?
Analysts are pretty confident about LTE's long term promise but, as recent Dell'Oro reports point out, there is still a lot to be said in terms of ROI for service providers just upgrading their existing HSPA networks to HSPA+. Should device manufacturers be forging ahead with LTE or concentrating on better ways to interface with and utilise what we've already got? Unified communications and new video applications to boost ARPU may provide more elegant solutions than waiting for LTE.
Recent research also proposes mobile video as the answer to declining ARPU, with extra benefits such as mobile advertising revenue and reduced subscriber churn by enabling applications that truly enhance the customer's experience.
The optimum strategy no doubt includes both approaches, but we'd like the panel to decide to what extent it is best now to focus on getting more from current potential bandwidth and be able to make even better use of LTE when it arrives – even if it arrives a bit later as a consequence.
Panellists: William Yu, VP and GM APAC, Vidyo; Greg Fairbanks, Director of Product Marketing, FanFare Software; Ian Keene, Vice President, Gartner; Angus Robertson, Director, Spirent Communications, Dr Ray Owen, Head of Technical Marketing and Pre-Sales Networks - Enterprise Mobility Solutions and Networks, Motorola Asia Pacific; General Director, Motorola Vietnam
Conference Debate Session III—Industry Update: LTE Trials Around the Globe – presentation
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| Jayesh Easwaramony, Frost & Sullivan |
11:40-12:10 am Conference Debate Session IV- Optimising Telecoms Infrastructure and Performance: A Technology Perspective
Introduced & Chaired by: Camille Mendler, Vice President - Global Service Strategies, Yankee Group
 
What is the real status of NGN transformation? Technologies like VoIP, IMS, LTE and fixed- mobile convergence are marketed heavily. Aggressive next-generation transformation projects like those heralded by BT and KPN have generated much noise. But service providers must still perform a tricky balancing act between sweating legacy assets and investing in revenue- enhancing opportunities. How can and should equipment vendors help them? In this session, we'll debate new partnership models emerging between service providers and equipment vendors to manage transformation and optimize performance without compromising tight CAPEX budgets. We'll identify technology investment priorities, the realities of handling end-of-life PSTN infrastructure, and the emerging definition of transformation - which is shedding its technology- centric bias.
Panellists: Marc Teichtahl, Head of Engineering, Uecomm; Stuart Reavley, Senior Network Plan- ning and Implementation Manager, BT; Ofer Shapiro, CEO and Co-Founder, Vidyo; Greg Fairbanks, Director of Product Marketing, FanFare Software; David White, Systems Engineering Manager, Brocade
Conference Debate Session IV —Optimising Telecoms Infrastructure and Performance: A Technology Perspective – presentation
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| Camille Mendler, Yankee Group |
Greg Fairbanks, FanFare Software; David White, Brocade; Stuart Reavley, BT; Marc Teichtahl, Uecomm; Ofer Shapiro, Vidyo |
12:10-12:40 am Conference Debate Session V - The Telco of Tomorrow and the Increasing Value of Partnerships: A Commercial Perspective
Introduced & Chaired by: Siow Meng Soh, Consultant Analyst, Current Analysis
 
The vital role of communications in business development has been highlighted by the recent financial crisis. If emerging markets are to re-kindle the dynamism of recent years, they must leapfrog the legacy infrastructures of developed countries and go for the best in leading edge technologies.
The MEF's Global Interconnect programme means that we need no longer exist on isolated islands of data – new partnerships and cooperative possibilities are emerging. What new growth opportunities does this bring, and how do we assess them in terms of country dynamics, customer needs, the competitive landscape and regulatory issues?
Things are changing, and it's time to address key questions while in this state of flux. How to identify high potential markets, suitable services and the best partners to build them with. Our panel has the experience and its members are already addressing these very questions. What can we learn from them?
Panellists: Kevin Vachon, Chief Operating Officer, MEF; Kamlesh Patel, Head of Business Development, Asia Pacific, NSN; Camille Mendler, Vice President - Global Service Strategies , Yankee Group; Angus Robertson, Director, Spirent Communications; Fabrizio Civitarese, Vice President, Asia-Pacific , Reliance Globacom
Conference Debate Session V - The Telco of Tomorrow and the Increasing Value of Partnerships – presentation
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| Kamlesh Patel, NSN, Fabrizio Civitarese, Reliance Globalcom, Angus Robertson, Spirent, Kevin Vachon, MEF, Camille Mendler, Yankee Group |
Siow Meng Soh, Current Analysis |
12:40 – 12:50 am Special Guest Speaker Presentation by Ms Wang, Division Director, China Telecom
Network Development in China Telecom

China Telecom exemplifies China's incredible growth and transformation. Formed in 2000 by the Ministry of Information Industry, the company now operates the largest network in China has more than 50% market share, has millions of loyal customers, international brand awareness with operations in over 70 countries, and a forward-thinking management team that has earned the company numerous awards including "Best managed company in China" (May 2010) and "Best Managed Company in Asia" (Jan 2010).
As China began restructuring its telecoms in 2008 and issued 3G licenses in 2009, China Telecom was quick to seize the opportunity and launched a major investment in network development. Ms Wang gives us the inside story on the company's strategy, and the move to an all-IP network serving fixed line, domestic, business and mobile users. In particular she will focus on the company's extensive deployment of Carrier Ethernet in the backbone, metro area and for wireless backhaul.
Special Guest speaker Presentation by Ms Wang, Divisional Director, China Telecom – presentation
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| Wang Qian, China Telecom |
12:50 – 1:10 pm Special Guest Speaker Interview & Audience Q&A-Ms Wang interviewed on-stage by Manek Dubash, Editorial Director, NetEventsTV

1:10 –2:10 pm Lunch -Greenhouse Restaurant (Level 3)
2:15 – 3:45 pm Scheduled round table briefings with Asia's key telecom players and market analysts—
Millenia 9 (Level 1) & Chihuly Room (Level 3)
3:45 – 4:00 pm Coffee break
4:00 – 5:30 pm Scheduled round table briefings with Asia's key telecom players and market analysts
continued-Millenia 9 & Chihuly Room (Level 3)
7:00 pm Drinks reception by the Pool - sponsored by the MEF
7:30 pm International Buffet - co-sponsored by Vidyo Inc - Millenia 9
Wednesday May 19th
Day 2 : Enterprise Solutions
Following the morning scheduled meeting sessions with Asia's key telecom players and market analysts the focusoftheafternoonServiceProviderVIPSummitistodiscussanddebateEnterpriseSolutions. Wediscuss how Service Providers have partnered with different vendors to solve technology challenges encountered by Enterprises. The sessions give real-world examples of today's issues and solutions. In the afternoon the Asia- Pacific press will join the conference to hear the case study presentations and discussions. Please note, each of the afternoon 'case studies' are sponsored sessions.
7:30 – 8:30 am Breakfast -Greenhouse Restaurant (Level 3)
8:30 – 10:30 am Scheduled round table briefings with Asia's key telecom players and market analysts - Millenia 9 (Level 1) & Chihuly Room (Level 3)
10:30 – 10:45 am Coffee break
10:45-11:45am Final set of scheduled round table briefings with Asia's key telecom players and market analysts-Millenia 9 (Level 1) & Chihuly Room (Level 3)
11:45 - 1:15pm Lunch and informal "networking" - Greenhouse Restaurant (Level 3)
1:20 – 1:30 pm Conference introduction-Chihuly Room
1:30 – 1:50 pm Day 2 Guest Speaker Presentation by Richard Norris, Practice Consultant, Wainhouse Research
Integrating CSP services with Unified Communications: The large enterprises speak out!

Most large enterprises use CSP solutions. Many also currently use UC solutions , or have definite plans to do so. But is the large enterprise planning to integrate their CSP and UC solutions? If so, will the resulting service be a managed, hosted, CPE or hybrid solution? Wainhouse Research recently conducted a survey of its rich media conferencing group, Point9 and this presentation takes an in-depth look at its findings.
There's something in this business that touches on the very basis of all business processes, creating human expectations and meeting them, and we have only just begun to explore the powerful role that communications technology can play in this.
Guest Speaker Presentation by Richard Norris, Practice Consultant, Wainhouse Research – presentation
Guest Speaker Presentation by Richard Norris, Practice Consultant, Wainhouse Research – transcript
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| Richard Norris, Wainhouse Research |
1:50 – 2:50 pm Enterprise Solution Case Study Session: Travel & Hotel Sector Focus
Presentation by Cisco and Tata Communications on Managed Services including Carrier Business Models, Telepresence Solutions and Case Studies Introduced by: Bill Rojas, Director Telecom Research, IDC Asia Pacific Sunil Joshi, President – Global Enterprise Solutions, Tata Communications Ltd Rahul Ambegaoker, Cisco Client Service Director for Tata Communications

Highlights of the case study include:
- Cisco's view of the market for managed services / cloud services – an alternate business model for service provider
- Cisco measures to enable partners capitalize managed services opportunity
- Develop a partnership with Tata Communications to deliver new managed services
- Market impact especially to the Travel and Hotel Industry
Telepresence Solutions and Case Studies - presentation
Managed Services including Carrier Business Models, Telepresence Solutions and Case Studies – Cisco presentation
Presentation by Cisco and Tata Communications on Managed Services including Carrier Business Models, Telepresence Solutions and Case Studies – transcript
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| Sunil Joshi, TATA Communications |
Rahul Ambegaoker,Cisco |
Bill Rojas, IDC |
2:50 – 3:10 pm Coffee break-Chihuly Lobby
3:10 – 4:10 pm The Business Case for Ethernet Business Services for Enterprise
Introduced by Arun Chandrasekaran, Research Manager - ICT Practice APAC, Frost & Sullivan
Kevin Vachon, Chief Operating Officer, MEF
Marc Teichtahl, Head of Engineering, Uecomm
  
Carrier Ethernet services are becoming an increasingly important component of many providers' product portfolios. The MEF, now comprised of over 165 of the industry's leading service providers and equipment vendors, has been instrumental in the development of standards and certification programs that has resulted in the ever accelerating migration to Ethernet Business services by enterprises globally.
The MEF together with Uecomm, an APAC member provider, will present a compilation of 3 vertical segment cases studies using Carrier Ethernet over a variety of access technologies to solve real business communications challenges.
The Business Case for Ethernet Business Services for Enterprise – MEF & Uecomm presentation
The Business Case for Ethernet Business Services for Enterprise Introduction by Arun Chandrasekaran, Frost & Sullivan - presentation
The Business Case for Ethernet Business Services for Enterprise – transcript
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| Kevin Vachon, MEF |
Kevin Vachon, MEF, Marc Teichtahl, Uecomm,Arun Chandrasekaran , Frost & Sullivan |
Marc Teichtahl, Uecomm |
4:10-4:20 pm Conference round-up
4:30 pm Close of event
NetEvents APAC Summits 2010, Singapore
Asian News Network
Brocade
BT
Business Computer News
Canalys
CAT telecom
CCTIME
China ComputerWorld
China NetworkWorld
China Telecom
Chip Magazine
Chunghwa telecom
CIOL IT Unlimited
CISCO
Cloud Computing News
Communications World Weekly
Computer World
Computerworld Singapore & Computerworld Malaysia
Connect Me
Current Analysis
Dataquest
Dialogic
Enterprise Magazine
Exalt Communications
Fanfare
Frost and Sullivan
Gartner
Gen G Magazine
HP
i Pop
IDC
India InfoTech News
India Telecom News
Indosat
Infoblox
Informa Telecoms & Media
IT News
IT wire
MEF
Microsoftware
Motorola
Network Magazine
NetworkWorld Asia; Security Asia; Storage Asia; and SMBWorld Asia - Questex Media Pte Ltd
NSN
NTT
Orange Business Services
PC WORLD Philippines
PC World Vietnam
PCCW
Reliance Globalcom
Science Times
Security Information 21c/Security News
Security Information 21c/Security News
Seoul Shinmun
Spirent
Symphony
Tata Comm
Telecom Review
Telecom Tribune
Telecommunications Review
Telecommunications Technology
Telstra
The Saigon Times
TippingPoint
True Corp PLC
Tsushin Kogyo Shimbun
Uecomm
VCO forum
Verizon
VIDYO INC
VNPT
Wainhouse Research
Yankee Group
ZDNet Korea
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