Forrester cites Alibaba Cloud as ‘strong SaaS performer’

Alibaba Cloud, the cloud services arm of Alibaba Group, has been recognised as a leader in the software-as-a-service (SaaS) market in a new report.


The Forrester New Wave: SaaS Marketplaces report cites the company as a ‘strong performer’ that ‘can match up with any firm for scale and features’.


In addition, Alibaba Cloud received a ‘differentiated’ rating in the criteria of management console, AI and automation as well as roadmap. Alibaba Cloud customers commented that they are satisfied with the number of resources and quality assurance that the marketplace provides.


“We are delighted that our strategy to nurture SaaS partners to grow with Alibaba Cloud is seeing results,” said Lancelot Guo, VP of Alibaba Group, President of Ecosystem and Sales Operations, Alibaba Cloud Intelligence. “With our recent pledge of $283m investment in place to help our partners to accelerate global innovation, we believe customers can benefit even more from our upgraded offerings, and expedite their digital transformation process with Alibaba Cloud.”


He said Alibaba Cloud has been steadily attracting the world’s leading partners such as Salesforce, MongoDB, Aryaka, VMware, and Avnet to the platform, and added that it is working with nearly 10,000 global partners serving more than 350,000 business customers worldwide.


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